Frequently asked questions

Yes. Our team visits your home, discusses the project and sends a detailed written quotation, free and without obligation.

Every high-end project is different. A price without seeing your home would be a guess. We would rather give you an accurate, itemised quotation after a visit.

A dedicated project lead from our team. They are your single point of contact from the first visit to handover.

Every project includes a 10-year workmanship warranty.

Yes. We are CHAS accredited and fully insured. Certificates are available on request.

Mainly Battersea, Balham, Clapham, Tooting, Wandsworth, Earlsfield and Wimbledon, plus selected projects elsewhere in London.

Yes. We build from architects' drawings, and we can introduce you to architects and structural engineers we trust.

You pay in stages as the work is completed, after a modest deposit to secure your start date. You never pay large sums up front for work that has not been done.

Many single-storey rear extensions are permitted development: up to 3 metres on a terraced or semi-detached house and 4 metres on a detached house. Conservation areas, flats and larger projects need planning permission. Try our free checker.

Usually, yes. Most London councils, including Wandsworth, Lambeth and Merton, treat new basements as needing planning permission.

Planning permission controls what is built and how it looks. Building Regulations control how it is built: structure, fire safety, insulation and drainage. Most building projects need Building Regulations approval even when planning is not required.

Under the Party Wall etc. Act 1996, you must notify your neighbours before certain work on or near a shared wall or boundary. If they consent, work can begin. If not, surveyors agree a party wall award.

The target for most householder applications is 8 weeks from when the council validates them.

For most extensions and lofts, yes. For basements and full refurbishments, it depends on the scope. We will tell you honestly at the start.

Monday to Saturday, 8am to 6pm, in line with council rules on noisy work.

We price every change in writing before the work goes ahead, so there are no surprises on the final bill.

Dust sheets and protection throughout, a tidy site, considerate working hours and regular contact with neighbours.

We focus on bespoke and high-end lofts. For a standard box dormer, a loft specialist may be cheaper.

Yes. Combining work is often cheaper and less disruptive than doing projects separately.

Yes. We build new houses on infill plots and knock-down-and-rebuild sites across South West London, managing everything from planning to handover.

No. We focus on high-end, whole-house refurbishments with a premium specification. For smaller cosmetic jobs, a local decorator or handyman will usually be better value.

We focus on private homes and do not usually take on commercial work.